Yes, NeuroCes™ is an over-the-counter (OTC) medical device in the European Union and can be purchased and used without a prescription. However, if you have any underlying medical conditions, it is advisable to consult a healthcare professional before use.

NeuroCes™ is a clinically approved and CE-certified Cranial Electrotherapy Stimulation (CES) device designed to help with anxiety, depression, and insomnia. It delivers a gentle electrical current to stimulate brain activity and improve overall well-being.

NeuroCes™ stands out due to its: Advanced technology and CE certification Compact and user-friendly design Scientifically backed effectiveness Two-year warranty for reliability Drug-free and non-invasive treatment approach

NeuroCes™ is designed to help with: Anxiety Depression Insomnia Additionally, CES technology has shown potential benefits for other neurological and mental health conditions.

NeuroCes™ provides several benefits, including: Reduction in anxiety and stress Improved mood and relief from depression Better sleep quality and reduction in insomnia Non-invasive and drug-free treatment No risk of addiction or dependence

Yes, NeuroCes™ is CE-certified under the Medical Device Directive 93/42/EEC and complies with the European Medical Device Regulation (MDR 2017/745). It has been tested for safety, effectiveness, and compliance with medical standards.

Yes, NeuroCes™ is clinically approved as a medical device under CE certification and is based on Cranial Electrotherapy Stimulation (CES), a well-researched technology used for treating anxiety, depression, and insomnia.

NeuroCes™ works by delivering low-intensity electrical pulses through ear clip electrodes. This stimulates the brain’s natural mechanisms, helping to regulate neurotransmitter levels such as serotonin, dopamine, and endorphins, which are essential for mood regulation and sleep quality.

The intensity should be adjusted to a comfortable level: Start at a low setting and gradually increase until you feel a mild tingling sensation. If dizziness or vertigo occurs, reduce the intensity slightly. If no sensation is felt, treatment is still effective. The therapeutic current range is 50–500 μA. Even the minimum setting (50 μA) can be effective, but higher tolerable levels may shorten the recovery period.

NeuroCes™ allows you to select session durations of 20, 40, or 60 minutes based on comfort and effectiveness: 20 minutes: Suitable if you can tolerate 7 or more intensity bars on the LCD display. 40 minutes: Recommended if you are comfortable at 4 to 6 bars. 60 minutes: Advised if you feel comfortable at 1 to 3 bars.

Side effects are rare and mild, but may include: Skin irritation or minor burns at the electrode site (0.07%). Mild headaches (0.10%). Dizziness (0.07%). Temporary increase in anxiety or sleep disturbances in rare cases. If nausea or dizziness occurs, reduce the intensity and allow the symptoms to pass before resuming treatment. If any side effects persist, discontinue use and consult a doctor.

No, NeuroCes™ is contraindicated for people with: Pacemakers (demand-type or sensing-type). Implanted defibrillators. Suspected or diagnosed epilepsy. Pregnancy. Impaired pituitary-hypothalamic axis or possible hydrocephalus. If you have any of these conditions, do not use NeuroCes™ and consult your doctor.

NeuroCes™ can be purchased exclusively through the official website: www.neuroces.com. Purchasing directly from the official website ensures: Genuine, CE-certified products that meet European regulatory standards. A 2-year warranty covering manufacturing defects. A 30-day money-back guarantee for eligible returns. Reliable customer support for assistance with orders, shipping, and product inquiries. Secure payment options that protect your transaction. Fast & free shipping within the EU and EFTA countries. NeuroCes™ is not available in physical stores or third-party marketplaces like Amazon or eBay to maintain product authenticity and provide direct customer service.

The effects depend on the condition being treated: Anxiety: Relief may be felt within a single session but is usually noticeable within a few days. Depression: Improvement typically begins after 3 weeks, but may take up to 6 weeks for full effect. Insomnia: Some users experience immediate improvement, but full benefits usually appear after 3 weeks. To prevent relapse, NeuroCes™ should be used for 4 additional weeks after symptoms improve.

NeuroCes™ is not designed to be used while sleeping. If sleep disturbances occur when using before bed, try using it 3–4 hours before sleep instead. Some users find morning sessions helpful for improving sleep quality.

Elderly users: NeuroCes™ is safe for older adults. Children: Should not use NeuroCes™ without medical supervision. Children should only use the device if prescribed by a healthcare professional.

Yes, NeuroCes™ can be used with most medications, including antidepressants and anti-anxiety drugs. However, if you are undergoing treatment for psychiatric conditions requiring hospitalization, you should only use NeuroCes™ under medical supervision.

The recommended frequency of use depends on the condition being treated: Anxiety: Twice daily until symptoms subside. Treatment should continue for 6 weeks and for 4 additional weeks after symptoms disappear to prevent relapse. Depression: Twice daily for 3 weeks or more to experience improvement. The treatment should continue based on individual progress. Insomnia: Daily use for 3 weeks or more, preferably before bedtime or 3–4 hours before sleep if the treatment interferes with sleep. For best results, NeuroCes™ should be used consistently as per the recommended treatment duration.

NeuroCes™ can be purchased exclusively through the official website: www.neuroces.com. Purchasing directly from the official website ensures: Genuine, CE-certified products that meet European regulatory standards. A 2-year warranty covering manufacturing defects. A 30-day money-back guarantee for eligible returns. Reliable customer support for assistance with orders, shipping, and product inquiries. Secure payment options that protect your transaction. Fast & free shipping within the EU and EFTA countries. NeuroCes™ is not available in physical stores or third-party marketplaces like Amazon or eBay to maintain product authenticity and provide direct customer service.

Shipping is free for all orders to EU and EFTA countries. No additional shipping charges will be applied at checkout. Expedited shipping is not available at this time. Customers are responsible for any import duties, taxes, or customs fees imposed by their destination country. Orders are shipped from the Netherlands or Germany using PostNL or other suitable courier services.

Yes, we offer special pricing for wholesale and bulk purchases. Healthcare providers, distributors, and businesses looking to purchase NeuroCes™ in larger quantities can request customized pricing. For bulk order inquiries, please contact info@neuroces.com.

Yes, NeuroCes™ ships to all EU and EFTA countries. Deliveries are handled by trusted courier providers, such as PostNL or other suitable shipping partners, depending on the destination. At this time, NeuroCes™ does not ship outside the EU and EFTA regions. Customers should verify their location before placing an order. If an order is mistakenly accepted from a non-eligible location, NEUROSANTE B.V. will notify the customer and issue a full refund. For inquiries regarding shipping to other countries, please contact info@neuroces.com.

Once payment is confirmed, orders are processed within 1 to 3 business days before shipment. Estimated delivery times vary by location but generally fall within a few business days to two weeks, depending on the destination. Customers will receive a tracking number via email once their order has been shipped. While NEUROSANTE B.V. strives to meet these estimates, actual delivery times may vary due to: Local postal service processing Customs clearance (where applicable) Carrier delays beyond our control Public holidays and weekends If your order has not arrived within the expected timeframe, please contact info@neuroces.com for assistance.

Yes, NeuroCes™ offers a 30-day money-back guarantee for customers who are not satisfied with their purchase. Return conditions: The device must be in its original condition, with all accessories, packaging, and documentation intact. The return request must be submitted within 30 days of receiving the order. Customers are responsible for return shipping costs, except in cases where the product is defective or damaged upon arrival. Refunds are processed after the returned item has been received and inspected. To initiate a return, contact info@neuroces.com for further instructions.

Yes, NeuroCes™ comes with a 2-year warranty that covers manufacturing defects. If the device has a technical malfunction or a defect due to production errors, we will repair or replace the unit at no cost. The warranty does not cover accidental damage, misuse, unauthorized modifications, or improper handling. To request warranty service, contact info@neuroces.com with proof of purchase and a description of the issue.

We offer secure and flexible payment options, including: Credit & Debit Cards: Visa, MasterCard, American Express (Amex), China UnionPay, JCB, Diners Club, Discover, Electron, Maestro Digital Wallets: Apple Pay Bank Transfer & Local Payment Methods: iDEAL (Netherlands) All transactions are processed securely with encryption technology to protect your personal and financial data.

NeuroCes™ is powered by 3 x AA 1.5V alkaline batteries. Recommended: Use non-rechargeable alkaline batteries for optimal performance. Battery Life: A full set of batteries typically lasts for over 60 sessions (based on 20-minute sessions). If the battery indicator on the LCD screen is low, replace the batteries to ensure uninterrupted use.

Certain parts may require replacement over time, depending on usage: Ear clip electrodes: Should be replaced if the rubber pads show signs of wear or lose conductivity. Lead wire: Replace if there is visible damage, fraying, or inconsistent signal transmission. Batteries: Replace when the battery indicator shows low power. Replacement parts are available through www.neuroces.com.

Your NeuroCes™ device is functioning correctly if: The LCD screen turns on and displays session time, battery level, and intensity settings. You can adjust the session duration (20, 40, or 60 minutes). The current intensity increases or decreases when you press the corresponding buttons. You feel a mild tingling sensation at the electrode site (note: some users may not feel anything, but the treatment remains effective). The stimulation icon on the LCD screen turns red, indicating that the device is actively delivering current. The device automatically turns off at the end of the session. If any of these functions are not working as expected, refer to the troubleshooting steps or contact support.

To ensure optimal performance and longevity, follow these maintenance steps: Device Cleaning: Wipe the main unit with a soft, damp cloth. Do not use harsh chemicals, alcohol, or submerge the device in water. Electrode Care: Clean the ear clip electrodes after each use with 70% isopropyl alcohol or mild soap and water. Lead Wire Handling: Avoid excessive bending or pulling on the lead wire to prevent damage. Battery Maintenance: Remove the batteries if the device will not be used for an extended period. Storage: Store the device and accessories in a dry place, away from moisture and extreme temperatures.

To begin using NeuroCes™, follow these steps: Insert Batteries: Ensure the three AA batteries are properly installed in the battery compartment. Prepare Electrodes: Moisten the rubber pads of the ear clip electrodes with saline solution or water to improve conductivity. Attach Electrodes: Clip the electrodes onto both earlobes. Connect to the Device: Insert the lead wire plug into the NeuroCes™ device. Turn on the Device: Press the ON/OFF button until the LCD display activates. Set Session Time: Choose between 20, 40, or 60 minutes using the Time button. Adjust Intensity: Use the Increase/Decrease buttons to set a comfortable current level. Start Treatment: Relax and let the device run the session. End Session: The device will automatically turn off after the session is complete. For detailed instructions, refer to the user manual included in your package.

If your NeuroCes™ device is not functioning, follow these troubleshooting steps: Check the Batteries: Ensure the batteries are inserted correctly. Replace them with new AA batteries if they are depleted. Inspect the Electrodes & Connections: Ensure the lead wire is securely connected to both the electrodes and the device. Moisten the rubber pads of the electrodes to improve conductivity. Verify the LCD Display: If the screen is blank, try pressing the ON/OFF button again. If there is no response, replace the batteries. Test Current Output: If you do not feel stimulation, try increasing the intensity slightly. Ensure the electrodes are properly positioned on the earlobes. Reset the Device: Turn off the device, remove the batteries for 10 minutes, and then restart. If these steps do not resolve the issue, contact customer support at info@neuroces.com for further assistance or warranty service.

The NeuroCes™ package includes: 1 NeuroCes™ device (main unit) 2 ear clip electrodes 1 lead wire for connecting the electrodes 3 x AA 1.5V alkaline batteries 1 user manual with detailed setup and usage instructions All components are designed for ease of use and safe treatment.

You can reach NeuroCes™ customer support through the following channels: 📧 Email: info@neuroces.com 🌐 Website: Visit https://www.neuroces.com/contact and use the contact form. Our support team is available to assist with: Product inquiries Order & shipping questions Technical support Warranty & returns For the fastest response, please include your order number (if applicable) and a brief description of your request.

Yes, NeuroCes™ is compact, lightweight, and battery-operated, making it easy to travel with. Carry-on luggage: You can pack NeuroCes™ in your carry-on bag when flying. Security checks: NeuroCes™ is an electronic medical device, so it may need to be screened separately at airport security. Keep the user manual handy in case security personnel ask about the device. Battery guidelines: NeuroCes™ uses 3 x AA 1.5V alkaline batteries, which are safe for travel. If bringing extra batteries, ensure they comply with airline regulations. Always check specific airline and country regulations before traveling internationally with medical devices.

Insurance coverage for NeuroCes™ depends on your country and insurance provider. Some private health insurance plans may offer reimbursement for medical devices used for mental health treatment. Public healthcare systems may not cover NeuroCes™, but you should check if medical necessity documentation from your doctor increases eligibility. Flexible Spending Accounts (FSA) / Health Savings Accounts (HSA): In some countries, NeuroCes™ may be eligible for purchase through FSA/HSA accounts. We recommend contacting your insurance provider to check coverage options.

Yes, NeuroCes™ can be safely used alongside many other therapies, including: Psychotherapy (CBT, counseling, mindfulness techniques) Medication (antidepressants, anti-anxiety drugs) Physical therapies (massage, acupuncture, physiotherapy) However, if you are undergoing medical or psychiatric treatment, consult your healthcare provider before combining NeuroCes™ with other therapies to ensure compatibility.