Lead Wire for NeuroCes™ PWL-05 (1 pcs.)

Product Content:

• Lead Wire (1 pcs)

If you already own the NeuroCes™ PWL-05 Cranial Electrotherapy Stimulator, there’s no need to purchase this product separately.
This lead wire is available only as a replacement part.

Right of Withdrawal

In accordance with EU consumer protection laws, you have the right to withdraw from your purchase within fourteen (14) days without providing a reason.

Conditions for Return

Products must be returned within fourteen (14) days of your withdrawal notice to:

• NEUROSANTE B.V., Snellius 1, 6422 RM Heerlen, The Netherlands

Items must be in their original, unused, and unopened condition with intact security seals, packaging, and accessories. Due to health protection and hygiene reasons, the NeuroCes™ device cannot be returned if its packaging is opened, its security seal is broken, or it has been used. Return shipping costs are borne by the customer unless the item is defective or incorrect.

Refund Process

Refunds will be issued within fourteen (14) days of receiving and inspecting the returned product using the original payment method. Original shipping costs are non-refundable.

Exclusions

Under Article 16(e) of Directive 2011/83/EU, the right of withdrawal is strictly excluded for:

• The NeuroCes™ PWL-05 Cranial Electrotherapy Stimulator if unsealed, opened, or used.
• All accessories (Ear Clip Electrodes and Lead Wires) once unsealed or opened.

Right of Withdrawal

In accordance with applicable EU consumer protection laws, you have the right to withdraw from your purchase within fourteen (14) days without providing any reason.

This statutory right of withdrawal applies subject to the conditions set out below and is independent from any voluntary commercial guarantees offered by NEUROSANTE B.V.

Conditions for Return of Products

If you exercise your right of withdrawal, you must return the products within fourteen (14) days from the date on which you notified NEUROSANTE B.V. of your decision to withdraw.

Return Address:
NEUROSANTE B.V.
Snellius 1, 6422 RM Heerlen, The Netherlands

Returned products must be in their original, unused condition, including all original packaging, documentation, and accessories.

Unless the return is due to a defective or incorrectly supplied product, return shipping costs are borne by the customer.

Refund Process

Once the returned product(s) have been received and inspected, NEUROSANTE B.V. will issue a refund within fourteen (14) days using the original payment method.

The refund covers the purchase price of the returned product(s).
Original shipping costs are non-refundable, except where the return results from a defective or incorrect item supplied by NEUROSANTE B.V.

Exclusions from the Right of Withdrawal

For reasons of health and hygiene, certain sealed accessories are excluded from the right of withdrawal once their seal has been broken, in accordance with Article 16(e) of Directive 2011/83/EU.

The following accessories are excluded from the right of withdrawal if unsealed:

• Ear Clip Electrode for NeuroCes™ PWL-05 (1 pair)

• Ear Clip Electrode for NeuroCes™ PWL-05 (2 pairs)

• Ear Clip Electrode for NeuroCes™ PWL-05 (5 pairs)

• Lead Wire for NeuroCes™ PWL-05 (1 pcs.)

This hygiene-related exclusion does not apply to the NeuroCes™ PWL-05 Cranial Electrotherapy Stimulator itself, which remains eligible for return under the statutory right of withdrawal.