Lead Wire for NeuroCes™ PWL-05 (1 pcs.)

Product Content:

• Lead Wire (1 pcs)

If you already own the NeuroCes™ PWL-05 Cranial Electrotherapy Stimulator, there’s no need to purchase this product separately.
This lead wire is available only as a replacement part.

Right of Withdrawal

In compliance with EU consumer protection laws, you have the right to withdraw from your purchase within 14 days without providing a reason. This allows flexibility for eligible returns under the following conditions:

Conditions for Return of Products

If you withdraw from the purchase, you must return the products to the address below within 14 days of notifying NEUROSANTE B.V. of your decision:

Return Address: Snellius 1, 6422 RM Heerlen, Netherlands

Products must be returned in their original, unused condition with all original packaging, documentation, and accessories. Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.

Refund Process
Once the returned product(s) are received and inspected, NEUROSANTE B.V. will issue a refund within 14 days to the original payment method. Refunds include the standard shipping cost of the original order, but extra charges for expedited shipping are non-refundable.

Exclusions from the Right of Withdrawal

For health and hygiene reasons, certain sealed products cannot be returned if the seal is opened. These include:

• NeuroCes™ PWL-05 Cranial Electrotherapy Stimulator,
• Ear Clip Electrode for NeuroCes™ PWL-05 (1 pair),
• Ear Clip Electrode for NeuroCes™ PWL-05 (2 pairs),
• Ear Clip Electrode for NeuroCes™ PWL-05 (5 pairs),
• Lead Wire for NeuroCes™ PWL-05 (1 pcs.).

Right of Withdrawal

In accordance with applicable EU consumer protection laws, you have the right to withdraw from your purchase within fourteen (14) days without providing any reason.

This statutory right of withdrawal applies subject to the conditions set out below and is independent from any voluntary commercial guarantees offered by NEUROSANTE B.V.

Conditions for Return of Products

If you exercise your right of withdrawal, you must return the products within fourteen (14) days from the date on which you notified NEUROSANTE B.V. of your decision to withdraw.

Return Address:
NEUROSANTE B.V.
Snellius 1, 6422 RM Heerlen, The Netherlands

Returned products must be in their original, unused condition, including all original packaging, documentation, and accessories.

Unless the return is due to a defective or incorrectly supplied product, return shipping costs are borne by the customer.

Refund Process

Once the returned product(s) have been received and inspected, NEUROSANTE B.V. will issue a refund within fourteen (14) days using the original payment method.

The refund covers the purchase price of the returned product(s).
Original shipping costs are non-refundable, except where the return results from a defective or incorrect item supplied by NEUROSANTE B.V.

Exclusions from the Right of Withdrawal

For reasons of health and hygiene, certain sealed accessories are excluded from the right of withdrawal once their seal has been broken, in accordance with Article 16(e) of Directive 2011/83/EU.

The following accessories are excluded from the right of withdrawal if unsealed:

• Ear Clip Electrode for NeuroCes™ PWL-05 (1 pair)

• Ear Clip Electrode for NeuroCes™ PWL-05 (2 pairs)

• Ear Clip Electrode for NeuroCes™ PWL-05 (5 pairs)

• Lead Wire for NeuroCes™ PWL-05 (1 pcs.)

This hygiene-related exclusion does not apply to the NeuroCes™ PWL-05 Cranial Electrotherapy Stimulator itself, which remains eligible for return under the statutory right of withdrawal.